How do I get started?
You do not need a referral to visit one of our counsellors, simply email us at firstname.lastname@example.org, click the book now button, or call us on (07) 3124 7284 to book a session or ask us any questions.
Are you open after hours or on the weekend?
Our opening hours are as follows:
Monday – 9:00am – 5:00pm
Tuesday – 9:00am – 2:00pm
Wednesday – 9:00am – 7:00pm
Thursday – 9:00am – 7:00pm
Friday – 9:00am – 4:00pm
Saturday – Morning appointments by special arrangement.
Sunday – CLOSED
Do I need a referral?
Do you bulk bill?
Can I claim a Medicare rebate for seeing one of your counsellors?
Currently counselling services from clinical counsellors are not Medicare rebateable. However, some private healthcare providers offer a rebate under their ‘extras’ cover.
Harmonious Minds clients who hold BUPA, Medibank, Police Health Fund and Doctors Health Fund Extras policies may be eligible for rebates.
Harmonious Minds is also an NDIS registered provider. This means that if you have an NDIS plan, you can attend Harmonious Minds as a therapeutic support.
Can I have a support person with me?
Can I bring my child/children with me?
Our preference is that you attend your sessions by yourself to maximise the benefits. However, as mothers ourselves, we understand that sometimes life can get in the way and bringing children to session might be your only option. Please contact us further if you have any questions about this. (email@example.com).
How long do sessions go for?
Both initial and subsequent sessions will be 60 minutes in duration. If you would like a longer session (90 minutes), this can be arranged ahead of time.
How long does therapy last?
What is the difference between a psychologist and a clinical counsellor?
Clinical Counsellors focus on client’s concerns and difficulties which includes understanding people’s patterns of thoughts, behaviours, feelings and the ways in which these may be problematic in their lives. Counselling involves assisting people to develop an understanding about themselves and to make changes in their lives.
To practise as a Clinical Counsellor in Australia, the therapist must be degree qualified, be a member of a professional counselling association (ACA), commit to yearly professional development, clinical supervision, and maintain a professional client base.
What we don’t do:
We do not provide psychological reports for GP’s or other practitioners
Can I still have sessions with a counsellor if I am already seeing a psychologist/psychiatrist?
Yes, you can still see a counsellor if you are seeing psychologist or psychiatrist. Counselling can be a great way to compliment your existing treatment, as the focus of your sessions may be different to the therapy you are already receiving.
How will I know if you are the right therapist for me?
- How easy is it to talk to her?
- Does she seem like somebody I could trust?
- Is she really listening to me?
- Does she seem to know what she is doing?
- Does she seem confident and competent?
- Do I feel comfortable with her?
- Could I ever show this person the deepest, ugliest parts of myself?
- Does she seem to have the capacity to handle me
- Mostly, “Do I like her?”
What is your cancellation policy?
Where 24 hours notice is not given on more than one occasion, you will be charged the full session fee.